Frequently asked Questions

How can cart

When you are interested in any item You can see by clicking on the “View” or when you need to order this product, click “Buy” after the product you choose to enter your number in the shopping cart you select.

Can modify the product in the basket.

When you click on “Shopping Cart” button on the top right of the website. You can modify the number Or edit your list by clicking. “Modify” or “negative list” after you click it. New products will vary based on your selected item.

You can pay the money?

When you select an item, then You can pay your order by clicking. “Proceed to Checkout” that you can pay multiple channels as detailed in the payment page.

The period of delivery.

The company will continue to ship products within 24 hours of receiving your payment by Vietnam Post’s EMS service. The period of delivery to you no more than 2-3 days to 3-5 days in Ho Chi Minh City and metropolitan and provincial areas.

How to monitor and track the status of shipments.

You can use the EMS received. Contact our Customer Service Department at 0977 353 153.

You can order via phone or not.

You can order over the phone. The Customer Service 0977 353 153.

Using a credit card to buy online, THANN safe.

All credit card information is sent via SSL (Secure Socket Layer), a security standard to send information directly to the Internet. Safe system of electronic banking It does not store credit card information on the system’s server. Website anyhow

Credit card information is not available due to what.

Please check your card-issuing bank.

If the computer crashes during the process of payment. How will you know that the payment is completed successfully.

Once your payment, the order confirmation will be sent to your email address if you do not receive an order confirmation by email, please try your purchase again if you have any questions, please contact Customer Service 0977 353 153.

How many channels.

Account transfer the money through the bank accounts of the origins of the meat liberties restricted.

Credit Card payments by credit card when making purchases.

Prices include VAT or not.

Prices on the website are inclusive of VAT.

Issues from the site in different browsers.

Display some of the sites may be inaccurate when users access the site through a browser on a mobile device.

To clear the browser cache Each browser is a browser how to clear the cache varies. Please use the correct cache of the browser.